Send your request
Use the email address registered with your NOI account and email faleconosco@noi.app.br with the subject “NOI account deletion”.
Your account, your choice
Account and data deletion
You may request closure of your NOI account and deletion of the associated personal data at any time.
Confirm your identity
To protect your account, we may request additional information before completing the request.
Wait for confirmation
You will receive confirmation when deletion or anonymization of your data is complete.